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Q:Do you offer OEM service?
A: Yes, product customization requirements such as helmet color, helmet accessories, logo, graphics, package are welcomed.
We also provide new product development service if you need to re-design the product in order to differentiate from the market, from drawing, 3D scanning, prototype, mold making, test sample to mass production.
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Q:Do you offer ODM SERVICE?
A: Yes, To meet different customers' needs, usually we reinvest 20% of our annual revenue for new product development. Supported by a team of 15-20 highly qualified engineers. we design and develop new public molds every season.
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Q:Can I request a sample?
A: Yes! We offer charged samples according to the clients' requirements. The stock samples will be shipped to you within 24 hours after order confirmation (if without any logo). The samples are delivered by couriers with freight collect.
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Q:How about your production delivery time?
A: Our normal Production Lead Time is 35-40 days upon deposit.
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Q:How to guarantee clients interests?
A: We have 360 degree guarantee policy:
a.After you approved the sample, before you place an order and pay for the deposit, cordially welcome you to pay a visit to our factories, we are sure that you will be greatly impressed by what we have and what we can do.
b.Before the delivery, we support our clients to arrange the third party to inspect the quality of the goods, If mass production is not same as approved sample, we will take the fully responsibility.
c.If you received any negative feedback about quality from users, you can send a new one to the customer and we will send a new one to you as compensation!
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Q:What’s the shipment method do you offer?
A: For sample order, we use courier like DHL, UPS, TNT, FEDEX, EMS. You can also arrange your forwarder pick the goods from us. we also ship goods via china post for Brazil and Russia customers, it is easy to clear customs. For production order, sea cargo is the best choice.
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Q:What is your payment method?
A: T/T. Paypal. Western Union